Appointments can be made in person, by telephone or on-line. Please see reception to obtain your on-line password and log in details.
When booking an appointment our reception staff will need to ask you a few questions so they can direct you to the most appropriate healthcare professional - this may be a GP, nurse practitioner, practice nurse or healthcare assistant.
You have the right to express a preference of GP for booked appointments but it is not always possible to see a preferred GP as they may not hold surgeries every day.
Urgent appointments are available for patients needing treatment on the same day. In a serious emergency call 999 or go straight the nearest Accident & Emergency department. If you become ill you should contact the surgery and speak to the receptionist explaining the nature of the emergency. You may then need to speak to a nurse who will triage the call and then offer you an urgent appointment with the doctor, if appropriate. Urgent appointments are not for repeat prescriptions, on-going conditions or the issuing of sick notes.
During surgery hours the doctor has set aside time to deal with enquiries over the telephone. We will ask you to leave your contact number and enquiry in order for the doctor to call you back during the surgery hours.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.